AI in CCaaS is finally a reality, not just hype. Now, it's about who bolts it on and who builds it because, despite all the "seamless" claims, real usability still matters.
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Now generally available for Genesys Cloud and NICE CXOne
Announcing our all new Operata platform release - 'Diva'.
Operata joins the AWS ISV Accelerate Program, receiving co-sell support and benefits to easily gain access to millions of active AWS customers with AWS field sellers globally.
Announcing our all new Operata platform release - 'Cadenza'.
Operata enables Everlight Radiology to look inside their cloud contact center environment.
Accelerate the success of your cloud contact center.
Announcing our all new Assurance release - 'Buffa'.
Announcing our all new release - an 'Aria' to welcome 2021!
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