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The new Operata release 'Aria' 🎶 is here. Agent Experience Monitoring and more!

The new Operata release 'Aria' 🎶 is here. Agent Experience Monitoring and more!

Announcing our all new release - an 'Aria' to welcome 2021!

Article by 
Romilly Blackburn
Published in 
Agent Experience
Operata SaaS products launch on new AWS Marketplace for ANZ.

Operata SaaS products launch on new AWS Marketplace for ANZ.

Today, we are pleased to announce that Operata SaaS products are available on the AWS Marketplace

Article by 
Romilly Blackburn
Published in 
Agent Experience
Operata teams with AWS as Select Technology Partner

Operata teams with AWS as Select Technology Partner

Today, we are pleased to announce that Operata joins the AWS Partner Network (APN) as a Select Technology Partner.

Article by 
Romilly Blackburn
Published in 
Agent Experience
POLQA Vs PESQ

POLQA Vs PESQ

Objective quality scoring explained.

Article by 
Andy Scott
Published in 
Agent Experience