This release elevates agent performance, optimizes operations, and helps ensure exceptional customer satisfaction. Features include real-time agent guidance and updates for more focused technical and operational efficiency improvement.
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A prominent Australian Government Agency has a key role in Australia’s cyber defence, providing monitoring, advice and information to individuals, businesses and critical infrastructure operators.
Now generally available for Genesys Cloud and NICE CXOne
Announcing our all new Operata platform release - 'Diva'.
Operata joins the AWS ISV Accelerate Program, receiving co-sell support and benefits to easily gain access to millions of active AWS customers with AWS field sellers globally.
Announcing our all new Operata platform release - 'Cadenza'.
Operata enables Everlight Radiology to look inside their cloud contact center environment.
Accelerate the success of your cloud contact center.
Announcing our all new Assurance release - 'Buffa'.
Lock in some time with a Product Specialist.
