Product

New Operata releases, updates and product musings.

articles in 
Product
Announcing our all-new Operata platform release - ‘Encore.'

Announcing our all-new Operata platform release - ‘Encore.'

Introducing Playbooks - Curated dashboards for best practice technical & operational insights.

Article by 
Romilly Blackburn
Published in 
Product
Introducing the world’s 1st multi-cloud CX observability platform

Introducing the world’s 1st multi-cloud CX observability platform

Now generally available for Genesys Cloud and NICE CXOne

Article by 
Romilly Blackburn
Published in 
Product
Introduction: Accelerate by Operata 🚀

Introduction: Accelerate by Operata 🚀

Accelerate the success of your cloud contact center.

Article by 
Romilly Blackburn
Published in 
Product
The new Operata release 'Buffa' is here. Cloud Contact Center Assurance 🤖 and more!

The new Operata release 'Buffa' is here. Cloud Contact Center Assurance 🤖 and more!

Announcing our all new Assurance release - 'Buffa'.

Article by 
Romilly Blackburn
Published in 
Product