Romilly Blackburn

With 15+ years experience in voice and messaging SaaS, Romilly is co-founder of Whispir(ASX:WSP) and was it's COO. Recently he was CPO & CMO of Smooch.io (Acq:Zendesk). His background is in enterprise omnichannel, SMS, voice and chat software.

articles by 
Romilly Blackburn
Introducing the world’s 1st multi-cloud CX observability platform

Introducing the world’s 1st multi-cloud CX observability platform

Now generally available for Genesys Cloud and NICE CXOne

Article by 
Romilly Blackburn
Published in 
Product
Operata joins the AWS ISV Accelerate Program 🤝

Operata joins the AWS ISV Accelerate Program 🤝

Operata joins the AWS ISV Accelerate Program, receiving co-sell support and benefits to easily gain access to millions of active AWS customers with AWS field sellers globally.

Article by 
Romilly Blackburn
Published in 
Company
Our new release 'Cadenza' is here. Data Exchange 🔀 for Amazon EventBridge and more!

Our new release 'Cadenza' is here. Data Exchange 🔀 for Amazon EventBridge and more!

Announcing our all new Operata platform release - 'Cadenza'.

Article by 
Romilly Blackburn
Published in 
CX
Call quality impacts patient outcomes - Everlight Case Study

Call quality impacts patient outcomes - Everlight Case Study

Operata enables Everlight Radiology to look inside their cloud contact center environment.

Article by 
Romilly Blackburn
Published in 
Case Study
Introduction: Accelerate by Operata 🚀

Introduction: Accelerate by Operata 🚀

Accelerate the success of your cloud contact center.

Article by 
Romilly Blackburn
Published in 
Product
The new Operata release 'Buffa' is here. Cloud Contact Center Assurance 🤖 and more!

The new Operata release 'Buffa' is here. Cloud Contact Center Assurance 🤖 and more!

Announcing our all new Assurance release - 'Buffa'.

Article by 
Romilly Blackburn
Published in 
Product
The new Operata release 'Aria' 🎶 is here. Agent Experience Monitoring and more!

The new Operata release 'Aria' 🎶 is here. Agent Experience Monitoring and more!

Announcing our all new release - an 'Aria' to welcome 2021!

Article by 
Romilly Blackburn
Published in 
Agent Experience